Privacy Policy
Berjaya Sompo Insurance ("BSI") values your trust in us and recognizes the importance of protecting your privacy. Therefore, we are committed to maintaining the security and confidentiality of the information provided by you on this website by adopting the privacy stated herein.

By accessing to Berjaya Sompo Insurance's Website, you consent to our use of your information collected as described in this privacy policy.

1. Collection and Use Of Personal Information.
Berjaya Sompo Insurance Website will ask you for information that personally identifies you (herein referred to as Personal Information) to allow us to contact you to provide a service or to carry out a transaction that you have requested or authorized, prevent fraud, evaluate your insurance needs and to offer additional products that we believe may benefit you.

2. Confidentiality and Security of Information
The personal information you have provided on the BSI Website will be handled with strict confidentiality and your privacy is guarded at all times.

We assure that access to information by BSI employee access is limited through system access control mechanisms. We also maintain security protection and control measures designed such as audit logs to ensure that the information remain safe, secure and private.

BSI may from time to time send out emails or e-newsletter informing you of new updates of BSI Website, products and services or promotions, etc. If you do not wish to continue receiving these emails or e-newsletter, you may choose to unsubscribe to receiving these communications in writing to BSI. When registering with BSI, you specifically agree and authorize BSI to send to you, via your e-mail, all notices relating to BSI products or services offered or to be offered.

3. Disclosure and Sharing of Personal Information
BSI will not intentionally disclose your Personal Information to any third party or external organisation unless due to the following instances:-

  • When it is required by law of Malaysia.
  • When such disclosure is requested under legislation or regulation, government agency or court order.
  • When such disclosure is required to protect the interest of the public, for example in detection of crimes, police investigation, etc.
  • Where it is authorized by you or organization to which such information relate.

    However, in order to ensure that you benefit from our full range of products and services, your non-financial information may, from time to time be provided to our alliance partners, suppliers and any other related parties.

    4. To assist us in safeguarding your Personal Information:
    If you are provided with user id and password,

  • Do not disclose your user id and password to anyone or write them anywhere
  • Change your password regularly
  • Remember to log-out when you are no longer using this website or before you leave your computer unattended.

    5. Accuracy of Personal Information
    BSI acknowledges that keeping your information accurate, complete and updated is very important. You can help us keep accurate records by informing us of any change in order for the information to be regularly updated. If you have any reason to believe that your records with us are inaccurate, incomplete or not current, please contact BSI, upon which such errors, inaccuracies or omission will be rectified.